Unfortunately our current system does not allow us to exchange products but we are working on a solution so please bear with us.
You can start a return using the below link;
Once we have the product/s back it will be refunded to you on the payment method used when placing the order - The refund may take up to 7 working days to show on your statement depending on the bank you are with.
You will have to place a new order online (I know very frustrating, so sorry).
Comments
1 comment
The "start a return now" link above doesn't work - it says "this page doesn't exist". How do I return an order? The link doesn't work, there is no phone number anywhere on your site, my email sent 12 days ago has not been replied to yet. Frustrating.
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