🎁 Will I keep my loyalty points if I send back an order? Ellie 10 November 2020 11:25 Updated If you return any item for refund you will lose the points originally earned on that item. Related articles 🏷 How do I return my order? (UK deliveries) 🔁 Can I get an exchange? 💰 How long will it take to get my refund? Comments 0 comments Please sign in to leave a comment.