How do I return my order? (USA) Sophie 20 March 2020 14:41 Updated Customers from the USA and Canada must pay the cost of any returns shipping. You can go to our self-service returns centre to start a return, please hold down CTRL and click below; START A RETURN Related articles Will I get a return postage refund if I choose a different courier? (UK) Do I have a warranty period? How do I return my order? (Europe) Comments 0 comments Article is closed for comments.